/* ==========================================================================
   TAIT PLATFORM — ASK TAIT SPARTAN THEME DESIGN SYSTEM
   Palette: TAIT Dark Green, TAIT Green, TAIT Gold, Dark Charcoal, Neutral
   ========================================================================== */

:root {
  /* Brand Color Tokens */
  --tait-forest: #0e342b;
  --tait-forest-deep: #071f12;
  --tait-forest-mid: #164c3e;
  --tait-green: #36770d;
  --tait-green-light: #489b12;
  --tait-gold: #d4a847;
  --tait-gold-bright: #edf45d;
  --tait-gold-glow: rgba(212, 168, 71, 0.35);
  
  /* Neutral / Surface Tokens */
  --tait-charcoal: #11201b;
  --tait-charcoal-card: #152721;
  --tait-charcoal-elevated: #1b322b;
  --tait-border-subtle: rgba(255, 255, 255, 0.1);
  --tait-border-gold: rgba(212, 168, 71, 0.3);
  --tait-border-green: rgba(54, 119, 13, 0.4);
  
  /* Text Tokens */
  --tait-text-white: #ffffff;
  --tait-text-soft: #f6f7ee;
  --tait-text-muted: #91aaa1;
  --tait-text-dim: #637a71;
  
  /* Technical Status Tokens */
  --tait-status-cyan: #00e5ff;
  --tait-status-amber: #f59e0b;
  --tait-status-green: #22c55e;
  --tait-status-red: #ef4444;

  /* Typography & Layout */
  --tait-font: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif;
  --tait-radius-sm: 8px;
  --tait-radius-md: 14px;
  --tait-radius-lg: 20px;
  --tait-radius-pill: 9999px;
  --tait-shadow-floating: 0 16px 40px rgba(7, 31, 18, 0.6), 0 0 0 1px rgba(212, 168, 71, 0.25);
  --tait-shadow-launcher: 0 8px 24px rgba(7, 31, 18, 0.5), 0 0 0 2px rgba(212, 168, 71, 0.3);
  --tait-transition-fast: 0.18s cubic-bezier(0.4, 0, 0.2, 1);
  --tait-transition-smooth: 0.3s cubic-bezier(0.16, 1, 0.3, 1);
}

/* ==========================================================================
   WIDGET WRAPPER
   ========================================================================== */

.ask-tait-widget {
  font-family: var(--tait-font);
  color: var(--tait-text-soft);
  position: fixed;
  bottom: 24px;
  right: 24px;
  z-index: 999999;
  display: flex;
  flex-direction: column;
  align-items: flex-end;
  pointer-events: none;
}

.ask-tait-widget * {
  box-sizing: border-box;
}

/* ==========================================================================
   FLOATING LAUNCHER ("Ask Tait")
   ========================================================================== */

.ask-tait-launcher {
  pointer-events: auto;
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 8px 18px 8px 10px;
  background: linear-gradient(135deg, var(--tait-forest-mid), var(--tait-forest-deep));
  border: 1.5px solid var(--tait-gold);
  border-radius: var(--tait-radius-pill);
  color: var(--tait-text-white);
  box-shadow: var(--tait-shadow-launcher);
  cursor: pointer;
  transition: transform var(--tait-transition-smooth), box-shadow var(--tait-transition-smooth);
  user-select: none;
}

.ask-tait-launcher:hover {
  transform: translateY(-2px) scale(1.02);
  box-shadow: 0 12px 30px rgba(7, 31, 18, 0.7), 0 0 16px var(--tait-gold-glow);
}

.ask-tait-launcher:active {
  transform: translateY(0) scale(0.98);
}

.ask-tait-launcher:focus-visible {
  outline: 3px solid var(--tait-gold-bright);
  outline-offset: 3px;
}

.ask-tait-launcher-avatar {
  width: 44px;
  height: 44px;
  border-radius: 50%;
  border: 1.5px solid var(--tait-gold);
  background: var(--tait-forest);
  object-fit: cover;
  object-position: 50% 15%;
  flex-shrink: 0;
  box-shadow: 0 0 10px rgba(0, 0, 0, 0.4);
}

.ask-tait-launcher-label {
  display: flex;
  flex-direction: column;
  text-align: left;
}

.ask-tait-launcher-title {
  font-size: 15px;
  font-weight: 700;
  letter-spacing: 0.02em;
  color: var(--tait-text-white);
}

.ask-tait-launcher-subtitle {
  font-size: 11px;
  color: var(--tait-gold);
  font-weight: 600;
  letter-spacing: 0.04em;
  text-transform: uppercase;
}

/* ==========================================================================
   MAIN CHAT WINDOW
   ========================================================================== */

.ask-tait-window {
  pointer-events: auto;
  position: relative;
  width: 410px;
  height: 640px;
  max-height: calc(100vh - 100px);
  background: linear-gradient(180deg, var(--tait-charcoal-card) 0%, var(--tait-charcoal) 100%);
  border: 1.5px solid var(--tait-border-gold);
  border-radius: var(--tait-radius-lg);
  box-shadow: var(--tait-shadow-floating);
  display: flex;
  flex-direction: column;
  overflow: hidden;
  margin-bottom: 16px;
  opacity: 0;
  transform: translateY(20px) scale(0.96);
  transition: opacity var(--tait-transition-smooth), transform var(--tait-transition-smooth);
}

.ask-tait-window.is-open {
  opacity: 1;
  transform: translateY(0) scale(1);
}

.ask-tait-window.is-hidden {
  display: none;
}

/* ==========================================================================
   BRANDED HEADER
   ========================================================================== */

.ask-tait-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 14px 18px;
  background: linear-gradient(135deg, var(--tait-forest-mid), var(--tait-forest));
  border-bottom: 1.5px solid var(--tait-border-gold);
  color: var(--tait-text-white);
  flex-shrink: 0;
}

.ask-tait-header-left {
  display: flex;
  align-items: center;
  gap: 12px;
}

.ask-tait-header-avatar {
  width: 42px;
  height: 42px;
  border-radius: 50%;
  border: 1.5px solid var(--tait-gold);
  background: var(--tait-forest-deep);
  object-fit: cover;
  object-position: 50% 15%;
}

.ask-tait-header-meta {
  display: flex;
  flex-direction: column;
}

.ask-tait-header-title {
  font-size: 16px;
  font-weight: 800;
  letter-spacing: 0.02em;
  color: var(--tait-text-white);
  margin: 0;
  display: flex;
  align-items: center;
  gap: 8px;
}

.ask-tait-header-subtitle {
  font-size: 12px;
  color: var(--tait-gold);
  font-weight: 600;
  margin: 0;
}

.ask-tait-status-badge {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  font-size: 10.5px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  padding: 2px 7px;
  border-radius: var(--tait-radius-pill);
  background: rgba(0, 0, 0, 0.3);
  border: 1px solid rgba(255, 255, 255, 0.15);
  margin-top: 3px;
  width: fit-content;
}

.ask-tait-status-dot {
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: var(--tait-status-green);
  box-shadow: 0 0 6px var(--tait-status-green);
  animation: tait-pulse 2s infinite;
}

.ask-tait-status-badge.is-escalating .ask-tait-status-dot {
  background: var(--tait-status-amber);
  box-shadow: 0 0 6px var(--tait-status-amber);
}

.ask-tait-status-badge.is-reconnecting .ask-tait-status-dot {
  background: var(--tait-status-red);
  box-shadow: 0 0 6px var(--tait-status-red);
}

.ask-tait-header-actions {
  display: flex;
  align-items: center;
  gap: 6px;
}

.ask-tait-header-btn {
  background: rgba(255, 255, 255, 0.08);
  border: 1px solid rgba(255, 255, 255, 0.15);
  border-radius: var(--tait-radius-sm);
  color: var(--tait-text-soft);
  width: 32px;
  height: 32px;
  display: grid;
  place-items: center;
  cursor: pointer;
  transition: background var(--tait-transition-fast), color var(--tait-transition-fast);
}

.ask-tait-header-btn:hover {
  background: rgba(255, 255, 255, 0.2);
  color: var(--tait-text-white);
}

.ask-tait-header-btn:focus-visible {
  outline: 2px solid var(--tait-gold-bright);
  outline-offset: 2px;
}

/* ==========================================================================
   MESSAGE LIST CONTAINER
   ========================================================================== */

.ask-tait-body {
  flex: 1;
  overflow-y: auto;
  padding: 18px 16px;
  display: flex;
  flex-direction: column;
  gap: 14px;
  scroll-behavior: smooth;
}

.ask-tait-body::-webkit-scrollbar {
  width: 6px;
}

.ask-tait-body::-webkit-scrollbar-thumb {
  background: rgba(255, 255, 255, 0.15);
  border-radius: 3px;
}

/* ==========================================================================
   WELCOME CARD & SUGGESTED PROMPTS
   ========================================================================== */

.ask-tait-welcome-card {
  background: linear-gradient(145deg, var(--tait-charcoal-elevated), var(--tait-charcoal-card));
  border: 1px solid var(--tait-border-gold);
  border-radius: var(--tait-radius-md);
  padding: 16px;
  margin-bottom: 8px;
  text-align: left;
  box-shadow: 0 4px 14px rgba(0, 0, 0, 0.25);
}

.ask-tait-welcome-header {
  display: flex;
  align-items: center;
  gap: 10px;
  margin-bottom: 8px;
}

.ask-tait-welcome-title {
  font-size: 14px;
  font-weight: 700;
  color: var(--tait-gold);
}

.ask-tait-welcome-text {
  font-size: 13px;
  line-height: 1.5;
  color: var(--tait-text-soft);
  margin: 0 0 14px 0;
}

.ask-tait-chips-container {
  display: flex;
  flex-wrap: wrap;
  gap: 7px;
}

.ask-tait-chip {
  background: rgba(255, 255, 255, 0.05);
  border: 1px solid var(--tait-border-green);
  border-radius: var(--tait-radius-pill);
  padding: 6px 12px;
  font-size: 11.5px;
  font-weight: 600;
  color: var(--tait-text-soft);
  cursor: pointer;
  transition: all var(--tait-transition-fast);
  text-align: left;
}

.ask-tait-chip:hover {
  background: var(--tait-green);
  border-color: var(--tait-gold);
  color: var(--tait-text-white);
  transform: translateY(-1px);
  box-shadow: 0 3px 8px rgba(0, 0, 0, 0.3);
}

.ask-tait-chip:focus-visible {
  outline: 2px solid var(--tait-gold-bright);
  outline-offset: 2px;
}

/* ==========================================================================
   MESSAGE BUBBLES
   ========================================================================== */

.ask-tait-msg-row {
  display: flex;
  gap: 8px;
  width: 100%;
}

.ask-tait-msg-row.is-customer {
  justify-content: flex-end;
}

.ask-tait-msg-row.is-tait,
.ask-tait-msg-row.is-agent {
  justify-content: flex-start;
}

.ask-tait-bubble-avatar {
  width: 30px;
  height: 30px;
  border-radius: 50%;
  border: 1px solid var(--tait-gold);
  background: var(--tait-forest);
  object-fit: cover;
  object-position: 50% 15%;
  flex-shrink: 0;
  margin-top: 2px;
}

.ask-tait-bubble-wrap {
  max-width: 82%;
  display: flex;
  flex-direction: column;
}

.ask-tait-bubble-meta {
  font-size: 10.5px;
  color: var(--tait-text-dim);
  margin-bottom: 3px;
  display: flex;
  gap: 6px;
  align-items: center;
}

.ask-tait-bubble {
  padding: 10px 14px;
  border-radius: var(--tait-radius-md);
  font-size: 13.5px;
  line-height: 1.48;
  word-break: break-word;
  white-space: pre-wrap;
}

/* Customer Bubble */
.ask-tait-msg-row.is-customer .ask-tait-bubble {
  background: linear-gradient(135deg, var(--tait-forest-mid), var(--tait-forest));
  border: 1px solid var(--tait-border-gold);
  color: var(--tait-text-white);
  border-bottom-right-radius: 4px;
}

/* Tait AI Bubble */
.ask-tait-msg-row.is-tait .ask-tait-bubble {
  background: var(--tait-charcoal-elevated);
  border: 1px solid var(--tait-border-subtle);
  color: var(--tait-text-soft);
  border-bottom-left-radius: 4px;
}

/* Human Agent Bubble */
.ask-tait-msg-row.is-agent .ask-tait-bubble {
  background: linear-gradient(135deg, #1b3a2f, #142a22);
  border: 1.5px solid var(--tait-gold);
  color: var(--tait-text-white);
  border-bottom-left-radius: 4px;
  box-shadow: 0 2px 10px rgba(212, 168, 71, 0.15);
}

.ask-tait-agent-badge {
  font-size: 9.5px;
  font-weight: 800;
  color: var(--tait-gold);
  background: rgba(212, 168, 71, 0.15);
  border: 1px solid var(--tait-border-gold);
  padding: 1px 5px;
  border-radius: var(--tait-radius-pill);
  text-transform: uppercase;
}

/* Streaming Cursor Effect */
.ask-tait-cursor {
  display: inline-block;
  width: 6px;
  height: 14px;
  background: var(--tait-gold);
  margin-left: 3px;
  vertical-align: middle;
  animation: tait-blink 0.8s infinite;
}

/* ==========================================================================
   STATUS BANNERS & THINKING INDICATORS
   ========================================================================== */

.ask-tait-banner {
  padding: 8px 12px;
  border-radius: var(--tait-radius-sm);
  font-size: 11.5px;
  font-weight: 600;
  display: flex;
  align-items: center;
  gap: 8px;
  margin: 4px 0;
}

.ask-tait-banner.is-escalating {
  background: rgba(245, 158, 11, 0.15);
  border: 1px solid var(--tait-status-amber);
  color: #fde68a;
}

.ask-tait-banner.is-human-connected {
  background: rgba(34, 197, 94, 0.15);
  border: 1px solid var(--tait-status-green);
  color: #bbf7d0;
}

.ask-tait-banner.is-ended {
  background: rgba(255, 255, 255, 0.08);
  border: 1px solid rgba(255, 255, 255, 0.15);
  color: var(--tait-text-muted);
  justify-content: center;
}

/* Typing wave */
.ask-tait-typing {
  display: flex;
  align-items: center;
  gap: 4px;
  padding: 8px 12px;
  background: var(--tait-charcoal-elevated);
  border-radius: var(--tait-radius-md);
  width: fit-content;
  border: 1px solid var(--tait-border-subtle);
}

.ask-tait-typing-dot {
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: var(--tait-gold);
  animation: tait-bounce 1.2s infinite ease-in-out;
}

.ask-tait-typing-dot:nth-child(2) {
  animation-delay: 0.2s;
}

.ask-tait-typing-dot:nth-child(3) {
  animation-delay: 0.4s;
}

/* ==========================================================================
   INPUT BAR
   ========================================================================== */

.ask-tait-footer {
  padding: 12px 14px;
  background: var(--tait-charcoal-card);
  border-top: 1px solid var(--tait-border-subtle);
  flex-shrink: 0;
}

.ask-tait-input-form {
  display: flex;
  align-items: flex-end;
  gap: 8px;
  background: var(--tait-charcoal);
  border: 1px solid var(--tait-border-green);
  border-radius: var(--tait-radius-md);
  padding: 6px 8px 6px 12px;
  transition: border-color var(--tait-transition-fast);
}

.ask-tait-input-form:focus-within {
  border-color: var(--tait-gold);
  box-shadow: 0 0 0 2px var(--tait-gold-glow);
}

.ask-tait-textarea {
  flex: 1;
  background: transparent;
  border: none;
  color: var(--tait-text-white);
  font-family: inherit;
  font-size: 13.5px;
  line-height: 1.4;
  resize: none;
  max-height: 90px;
  min-height: 22px;
  padding: 4px 0;
  outline: none;
}

.ask-tait-textarea::placeholder {
  color: var(--tait-text-dim);
}

.ask-tait-send-btn {
  width: 34px;
  height: 34px;
  border-radius: var(--tait-radius-sm);
  background: var(--tait-green);
  border: 1px solid var(--tait-gold);
  color: var(--tait-text-white);
  display: grid;
  place-items: center;
  cursor: pointer;
  transition: all var(--tait-transition-fast);
  flex-shrink: 0;
}

.ask-tait-send-btn:hover:not(:disabled) {
  background: var(--tait-green-light);
  transform: scale(1.05);
}

.ask-tait-send-btn:disabled {
  opacity: 0.4;
  cursor: not-allowed;
  border-color: transparent;
}

.ask-tait-send-btn:focus-visible {
  outline: 2px solid var(--tait-gold-bright);
  outline-offset: 2px;
}

/* ==========================================================================
   ANIMATIONS & KEYFRAMES
   ========================================================================== */

@keyframes tait-pulse {
  0% {
    transform: scale(0.95);
    opacity: 0.8;
  }
  50% {
    transform: scale(1.15);
    opacity: 1;
  }
  100% {
    transform: scale(0.95);
    opacity: 0.8;
  }
}

@keyframes tait-blink {
  0%, 100% { opacity: 1; }
  50% { opacity: 0; }
}

@keyframes tait-bounce {
  0%, 80%, 100% { transform: translateY(0); }
  40% { transform: translateY(-5px); }
}

/* ==========================================================================
   RESPONSIVE DESIGN & MOBILE BEHAVIOR
   ========================================================================== */

@media (max-width: 640px) {
  .ask-tait-widget {
    bottom: 0;
    right: 0;
    left: 0;
    top: 0;
    width: 100%;
    height: 100%;
    pointer-events: none;
  }

  .ask-tait-window {
    width: 100vw;
    height: 100dvh;
    max-height: 100dvh;
    border-radius: 0;
    border: none;
    margin-bottom: 0;
  }

  .ask-tait-launcher {
    position: fixed;
    bottom: 20px;
    right: 20px;
  }

  .ask-tait-header {
    padding-top: calc(14px + env(safe-area-inset-top, 0px));
  }

  .ask-tait-footer {
    padding-bottom: calc(12px + env(safe-area-inset-bottom, 0px));
  }
}

/* Accessibility: Reduced Motion */
@media (prefers-reduced-motion: reduce) {
  .ask-tait-window,
  .ask-tait-launcher,
  .ask-tait-status-dot,
  .ask-tait-cursor,
  .ask-tait-typing-dot {
    animation: none !important;
    transition: none !important;
  }
}